Privacy Policy

Last updated: 29 November 2025

This Privacy Policy explains how RageRoom Directory ("we", "us", "our") collects, uses, stores, and protects your personal data when you use our website.

We comply with the UK GDPR, the Data Protection Act 2018, and all applicable privacy regulations.

1. Information We Collect

We may collect the following information when you use our services:

A. Automatically Collected Data

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the site
  • Search queries
  • Referring URLs

B. Contact Form Submissions

  • Name
  • Email address
  • Message content

C. Business Submissions or Listing Updates

  • Business name
  • Address
  • Contact details
  • Opening hours
  • Photos
  • Prices/packages

D. Cookies and Tracking

We use cookies and analytics tools to improve website performance.

If Google Analytics or Plausible is used, specify:

  • Cookies for analytics
  • Cookies for functionality

2. How We Use Your Data

We use personal data for:

  • Improving website performance
  • Enhancing directory content
  • Responding to enquiries
  • Maintaining accurate business listings
  • Analytics and usage insights
  • Detecting security issues
  • Future personalisation features

We do not sell your data to third parties.

3. Legal Basis for Processing (UK GDPR)

We process personal data under:

  • Legitimate interests (analytics, improvements)
  • Consent (contact forms, cookies)
  • Contractual necessity (when business owners submit listings)
  • Compliance with legal obligations

4. Data Sharing

We may share data with:

  • Hosting provider (Vercel or equivalent)
  • Database provider (Supabase, Neon)
  • Analytics provider (Plausible, GA4)
  • Email service (if using contact form)

All providers comply with GDPR.

5. Data Retention

We retain data only as long as needed:

  • Analytics: 12–24 months
  • Contact submissions: until resolved
  • Business listings: ongoing until business requests removal

6. Your Rights (UK GDPR)

You have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Object to processing
  • Request data transfer
  • Withdraw consent

To exercise any rights:

👉 Email: ukrageroom@gmail.com

7. Security

We implement:

  • HTTPS encryption
  • Secure hosting
  • Access controls
  • Regular audits

No method is 100% secure, but we take reasonable steps to protect your data.

8. Third-Party Links

Our site links to external businesses. We are not responsible for their privacy practices.

9. Changes to this Policy

We may update this policy as needed. Changes will be posted on this page.